Returns & Exchanges

At Guff Furniture, we want you to love your home, which is why we offer a 30-day return window for all items in their original condition. If your new piece doesn't fit your space or style, we are here to help you find a perfect replacement or provide a full refund.

1

Initiate Your Request

Log in to your account and select the order you wish to return, or contact our support team with your order number to start the process.

2

Prepare the Item

Carefully disassemble your furniture if necessary and pack it in its original packaging to ensure it remains protected during transit.

3

Schedule a Pickup

Choose a convenient time for our specialized furniture couriers to collect the item directly from your home, or drop off smaller items at an authorized location.

4

Receive Your Refund

Once our warehouse team inspects the returned item, your refund will be processed back to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing